Work Anywhere, Achieve More: The Oracle EBS Mobile Transformation
About the Client
The client is a leading engineering, procurement, and construction (EPC) contractor based in the United Arab Emirates. With a strong presence across the Middle East, the company has been instrumental in delivering complex infrastructure, industrial, and oil & gas projects. The organization employs a large and diverse workforce, including a significant number of field workers, engineers, and administrative staff.
Challenges
Core Challenge: High Oracle E-Business Suite (EBS) licensing cost resulting in limited access and increased total cost of ownership (TCO).
The company was relying on Oracle E-Business Suite (EBS) as their central enterprise application. However, this system had limitations:
- Limited Access: To reduce licensing costs, access to EBS was often restricted to administrative and office staff via desktop or web browsers. Field employees and workers were completely excluded.
- Lack of Mobile Support: Since Oracle EBS is a web-based application, it was not optimized for mobile usage, making it difficult for employees on the move or on-site to interact with the system.
- Field workers had to rely on supervisors or admin teams for basic operations such as payslip access and important announcements – leading to delays.
- Laborers and on-site staff were disconnected from the company’s digital systems, increasing administrative overhead.
Our Solution
We developed and deployed a custom mobile application tailored specifically for the client’s workforce. This solution was designed to extend Oracle EBS functionalities to all employees — including workers — in a secure and user-friendly mobile environment.
Self-service features included:
- Leave requests
- Notifications and alerts
- Payslip & salary slips
- Multi-language support for broader usability
- User-specific dashboards
- Holidays
- Announcements
Employees can now use the app both on-site and remotely — removing dependency on office infrastructure.
Impact & Benefits
The mobile solution transformed the way the company operates on-site and off-site:
- Wider Accessibility: All employees, regardless of role or location, can now interact with enterprise systems from their mobile devices.
- Improved Efficiency: Field workers can perform responsibilities directly, reducing delays and manual dependencies.
- Better Communication: Instant notifications and updates bridge the gap between field and office.
- Reduction in Licensing Cost: By moving routine self-service to the mobile layer and avoiding broad desktop licensing needs.
- Easily Deployable: Quick rollout across sites and devices with minimal IT overhead.
