Choosing the Right CRM Software for Real Estate: Dynamics 365 CE vs. Salesforce CRM

Real estate agents are truly busy people – they need to identify client prospects, promote their portfolio of properties, source new properties, and follow up on paperwork with customers. As managing such activities with spreadsheets and notebooks is complex and error prone, Customer Relationship Management (CRM) software has become essential for Real estate companies’ success.

Microsoft Dynamics 365 Customer Engagement (CE) and Salesforce CRM are market leaders in the CRM software product category. Let’s look at how these tools can streamline workflows and tasks in the real estate business and how agents can boost their success by using such tools.

real estate challenges

Why Choosing a Reliable Tool is Critical

As pressure and responsibilities in the real estate business increase, agents need a system that can facilitate their work and keep them on track. CRM software can enable monitoring of potential leads, communication with clients, organisation property listings, and enable decision-making based on the right information.

Transforming Real Estate Operations

CRM software for real estate such as Microsoft Dynamics 365 CE or Salesforce CRM can make a real difference in real estate operations. CRM tools are virtual companions for real estate players as they store all clients and properties data, perform administrative functions, and offer recommendations to enhance business strategy.

While Dynamics 365 CE offers compatibility with other Microsoft products such as Office 365 and Power BI, Salesforce CRM offers flexibility and is highly customizable.

How CRM Software Can Change Your Real Estate Business

Consider yourself being a real estate agent catering to several clients where they are at various levels of completing the sale of a house. You are doing just fine, managing with notebooks and excel sheets. That’s when newer clients started coming in and all of a sudden, you face a deluge of parallel actions.

Sometimes you failed to follow up, confused property details, and even lost potential business due to disorganisation, A quick course correction would be to adopt CRM software for real estate such as Microsoft Dynamics 365 CE or Salesforce CRM. Now, all your client’s data, property listings and all the tasks are well managed in one place. You will get automatic reminders when it is time to follow up, you can send tailored emails to the clients and obtain comprehensive reports on your sales. In fact, you can get access to all this information while on the move using your mobile phone.

Choose the Right CRM Solution Today!

As demand for real estate is progressively growing, it becomes very important to have the right CRM software for real estate. Whether you choose Microsoft Dynamics 365 CE or Salesforce CRM, real estate firms can have better operational control and improve the communication with the customer as well as increase revenues. By selecting the right CRM, you can help real estate agents to be well-organised, be rational in decision-making, and, of course, be in charge of their sales targets.

Choosing a dynamic and effective CRM tool such as Dynamics 365 CE/ Salesforce CRM can be a game-changer. We can help solve problems like lead management, engaging with clients, and staying organised with these tools. Contact us today for the right CRM solution!